Privacy Policy
Kploria, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from kploria. shop.
This policy applies only to customers within the United Kingdom.
Information We Collect
When you visit or place an order on our website, we may collect the following information:
Personal details such as name, billing address, and shipping address
Email address and phone number
Payment information (processed securely through third-party payment gateways; we do not store card details)
Order history and transaction details
Device information such as IP address, browser type, and cookies, for analytics and security purposes
How We Use Your Information
We use the collected information to:
Process and fulfill your orders
Communicate with you about your order, delivery, or customer service inquiries
Improve our website, services, and customer experience
Prevent fraud and ensure secure transactions
Comply with legal and regulatory obligations
Sharing Your Information
We do not sell, rent, or trade your personal information. Your data may only be shared with trusted third parties when necessary, such as:
Payment processors
Shipping and delivery partners (DHL Express, UPS, USPS)
Legal authorities, if required by law
All third parties are required to protect your information and use it only for the intended purpose.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
Enable essential website functionality
Improve site performance and user experience
Analyze traffic and customer behavior
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some website features.
Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses secure servers and encrypted technologies to ensure your data remains safe.
Your Rights
As a customer in the United Kingdom, you have the right to:
Access the personal information we hold about you
Request corrections or updates to your data
Request deletion of your personal data (subject to legal obligations)
Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the details below.
Data Retention
We retain your personal information only as long as necessary to:
Fulfill orders
Provide customer support
Comply with legal and accounting requirements
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and continued use of our website indicates acceptance of the updated policy.
Contact Information
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Address: 179-181 Lewisham Way, London SE4 1UY, United Kingdom
Phone: +44 131 228 3636
Email: support@kploria.shop